The most effective leadership tool isn't a performance review or dashboard—it's the 1:1. In this article, I share why regular one-on-one meetings are essential for building trust, improving employee engagement and increasing manager effectiveness. You'll also get my four go-to 1:1 questions to help leaders move beyond project updates and create meaningful coaching conversations that support performance, development and growth.

To get a handle on employee attrition, keep an eye on retention data to spot trends and identify where to take a deeper dive.

Three techniques from the book "Switch: How to Change Things When Change is Hard" by Chip & Dan Heath for your change management work.