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Switch: How to Change Things When Change is Hard by Chip Heath & Dan Heath - Book Brief
Three techniques from the book "Switch: How to Change Things When Change is Hard" by Chip & Dan Heath for your change management work.
7 min read


4 Change Management Hacks Talent Development Pros Should Be Using Today
3 change management models you should know as a Talent Pro + 4 change management hacks to use today for your talent projects
6 min read


Build a Pilot Program: Test the Effectiveness of Your Continuous Performance Management Design
Step 4 - Use a pilot program to learn on the fly as you test out the design elements of your continuous performance management program.
11 min read


Prepare for Continuous Performance Management Design with a Discovery Plan
Step 3 - Discovery for Continuous Performance Management. It's about gathering customer input and setting success measures.
10 min read


Gaining Alignment on Your Continuous Performance Management Design
Step 2 - Alignment for Continuous Performance Management Design. Get Stakeholders aligned with your performance management solution.
7 min read


Continuous Performance Management Program Design
Introduction & Step 1 - Design: 8 steps to Continuous Performance Management breaks a complicated
design process into manageable steps.
8 min read


Dream BIG, Set Realistic Goals
Dream BIG about your talent development strategy, and then break down those BIG dreams into goals you can accomplish this year.
3 min read


Book Brief - Succession Planning That Works
In this Book Brief, we'll talk about four points Michael Timms shares that support an excellent succession planning process.
6 min read


4 Steps to Build Your Talent Management Plan
Build an effective talent development plan addressing customer needs with these four steps.
5 min read


Develop a Talent Management Strategy that Drives Business Objectives
Develop a talent management strategy that articulates the objectives that you set for the year in response to business goals or direction.
4 min read


How Performance Management is Killing Performance and What to Do About It - Book Brief
Three key points from M. Tamra Chandler's book, How Performance Management is Killing Performance - and What to Do About It.
6 min read


Continuous Performance Management at Southwest Airlines: A Video Brief with Kerry Frost
In this Video Brief Kerry Frost shares insight on how she approached a shift to continuous performance management at Southwest Airlines.
4 min read


A Simple, Effective Approach to Performance Calibrations
A simple, effective approach to performance evaluation calibrations for talent development professionals.
5 min read


To rate, or not to rate - that is the question.
In this article we'll discuss performance ratings, the process we used at Southwest to define ratings, where I stand and why.
5 min read


High Potential Development the Southwest Way
Recap seven design elements of MIT II, Southwest's high potential leadership development program.
3 min read


I'm Grateful for You & Your Labor
It's Labor Day. Thank you to the Talent Development Folks who work hard to support leaders, employees and their organizations.
2 min read


Stay Relevant. If You're Not Keeping up with Current Trends, You'll be Left Behind
Stay in the know about what's happening in talent development and business to stay current and be poised to lean in with excellent solutions
3 min read


Book Brief - Radical Candor by Kim Scott
Kim Scott offers perspectives on two important Talent Conversations - one-on-ones and Performance Appraisals.
4 min read


5 Tips on Mid-Year Check-ins for Leaders & Talent Development Pros
Tips on effective mid-year check-ins for leaders and talent professionals.
5 min read


Talent (Development) is a Talent Conversation
Talent Conversations are clear, frequent discussions that occur between a leader and employee about their development and performance.
5 min read
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